This is my comment on the news I have just received that RBS is to cut the Thursday visit of its mobile bank to Anstruther:
“Is there no end to the shoddy and dishonest way RBS treat their customers in rural communities?
Anstruther lost its branch despite protests at the highest levels. The sop from RBS was that other services, most prominently, a mobile bank would be provided as replacement counter service.
Now this is being cut, providing great inconvenience to the individuals and businesses who still bank with RBS. How long before tthe moble bank disappears completely?
RBS does not deserve our custom if it can’t provide the service people signed up for.”